Do I need an account to use Droid Tracker?
No. The App works immediately after onboarding. Your collection is stored on your device. Pro iCloud sync uses the iCloud account signed into your device — not a separate Droid Tracker login.
Support
Help with Droid Tracker on iPhone and iPad — free tier limits, Pro unlock, iCloud sync, exports, and more.
Contact
For bug reports, feature requests, or account-free support, email us and include your iOS version and device model.
Frequently asked questions
What are the free tier limits?
Free users can track up to 5 droids and attach 1 photo per droid. Notes, wishlist, search, filters, and customization fields are included. Upgrade to Pro for unlimited droids, more photos, iCloud sync, and export.
How do I unlock Pro?
Open Settings or the paywall when you hit a free limit, then purchase Pro Unlock through the App Store. It is a one-time purchase, not a subscription.
How do I restore my Pro purchase?
Go to Settings in the App and tap Restore Purchases. Make sure you are signed into the same Apple ID used for the original purchase. Restores may take a moment while the App Store verifies your receipt.
iCloud sync is not working — what should I check?
Confirm Pro is unlocked, iCloud Sync is enabled in Settings, and you are signed into iCloud on your device (Settings > Apple ID > iCloud). Sync requires network access and may take a few minutes after large changes. Toggle sync off and on if needed.
Can I use the app offline in the park?
Yes. Collection and wishlist editing work offline. iCloud sync and App Store purchases require an internet connection.
How do I export my collection?
Export to JSON or CSV is a Pro feature. Open Settings, choose your format, and use the share sheet to save or send your backup.
Which devices are supported?
Droid Tracker requires iOS 17 or later and runs on iPhone and iPad.
Is this an official Disney or Lucasfilm app?
No. Droid Tracker is an unofficial fan app created by collectors. Star Wars, Galaxy's Edge, and related properties are trademarks of Lucasfilm Ltd.
Troubleshooting tips
- Force quit and relaunch the App if the UI seems stuck after a sync.
- Update to the latest version from the App Store.
- Restart your device if iCloud sync or photos fail to appear on a second device.
- For purchase issues, check App Store receipt history under your Apple ID settings.
App Store & billing
Refunds and payment disputes are handled by Apple. Visit Report a Problem or Apple Support for billing questions related to your purchase.
When contacting support, please do not send passwords or payment card numbers. We will never ask for your Apple ID password.